INCOMPETENCE!

So yesterday I was called to be offered a increase on a service and was told it would be active immediately, I then called back again this morning to be told it would done this afternoon, I then called back the afternoon to be told there is no-one to assist me. The agent was argumentative and had the warmth and helpfulness of a viper! <br> <br> The offer is STILL not active and am now told it will only be done on MONDAY!! This is the worst service from a company who Advertises HOW CAN WE HELP YOU?! Well guess what? You DIDNT and you're agent could'nt give a damn!