tP
tsholofelo P

1 reviews | Active since Nov 2018

09 Sept 2019, 13:21

Incompetence

The attitude I just got from one of your tellers at chilli lane is appealing to say the least, wow anyway iam not suprised that's how your staff behaves and it makes it okay nothing will happen anyway you guys have thee worst service ever I get into the bank wanting to close the acc I have for my personal reasons only for someone to insist on knowing why I mean I said it, it's personal then he gives me attitude and said he cannot close an account and open a new one, the last time I checked this was a democratic country and the bank would do what I want I mean it's my money I choose what I wanna do with it, then iam told nothing can be done and I have concluded I will move elsewhere and u should have seen the sarcasm being the okay then move wow just know this you have lost one client and more to come as long as u will continue treating customers like ****

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Sept 2019, 15:04
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is   ***NF

Regards

Hello Peter Complaints Team 

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