ff
f.fourie f.fourie
1 reviews | Active since May 2017
29 Nov 2019, 12:42
Incompetant service from Business credit card division
I am now at the end of my wits, I have had my business credit card for 20 years, Every now and then somebody changes my settlement date to a new date without my instruction and then phones me for settlement prior to the 1st of every month which has been my settlement date for 20 years.
Seems FNB did nothing to rectify this for several. Please listen to your recordings.
If there is any other bank that would like to provide me with an alternative service, please contact me on ***
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
29 Nov 2019, 14:36Good day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
***
***
FNB (First National Bank)'s reply29 Nov 2019, 14:36
Official
Good day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
***
***