Incompetant FNB Head office

2 Weeks ago our company approached FNB to change the name of the director of the company after the prevoius director passed away.FNB then took all the accounts from the previous online banking profile and promised to create a new profile from which we can access our accounts.It has been 2 week since then and we still do not have acces to our bank accounts!!!!How the hell do FNB expect me to run a business without any access to my account???I guess FNB is not going to pay the interest that my suppliers are adding to my unpaid bills either??<br> The sad thing is just that according to the Upington branch which have been very helpful during the process the new permissions and codes that will allow the to create new profiles need to come from the head offices which ignores our cries for help.<br> <br> Is this how FNB treats their loyal long term customers?If I remember correctly your slogan which you preach everyday a million times in the media is How can we help you?Maybe you should start to practice what you preach!!