Incompetance at its best.

So from my bad reviews and complaint of last week. We not much further as of course the staff ar fnb are *********** and utterly USELESS. I have again sent them email after email. But this time I gave them a breakdown of the all the amounts they sent me saying what I must pay compared to the amounts lf what I actually owe..... again they keep telling me that I must pay more than what I actually owe. I also get told in emails that the amount they are showing is correct but its about 1300 rands more than what I owe?...... I get sent a statement that does not include the latest payment and when I tell them this they go all quiet and do no respond. So the only thing i am thinking that someone is trying to ***** my money and get me to pay more than I owe. As I said I will keep on with the bad review until an competent person can send me the correct information..... FNB are useless!!!!!!!!! To say the least. Again don't phone me as I am not in available!!!!!