MW
Melinda W
1 reviews | Active since Dec 2010
01 Apr 2019, 12:05
Incappable of provinding a simple request
When you need proof of forex for re-occuring service fee being deducted for money transfere to your account it is impossible. You spend 25 minutes explaining a simple request and yet impossible to assist be sent from one point to the next which means no-one know why the R125 is being deducted and cannot provide me with detail! Attorcious to say the least.
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Replies (1)
FNB (First National Bank)'s replyOfficial
02 Apr 2019, 08:08Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply02 Apr 2019, 08:08
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
*** (option one)