MF
Mic F
1 reviews | Active since Apr 2019
23 Feb 2024, 12:23
Inbound CRS call centre
Diabolically bad and damaging service from the CRS call centre. I would not recommend FNB to anybody, ever.
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Replies (1)MF
Mic F's updateReviewer Update
23 Feb 2024, 14:29 Thanks for the feedback - unfortunately our PTY LTD still cannot transact since last weekend. I have spoken to the CRS juristic team a few times this week.
The fact that there is no feedback regarding info sent, and still preventing us from transacting is unacceptable.
The fact that I don't have a personal business banking manager at FNB to assist with issues like this is unacceptable.
The fact that there has been no answer at all at the CRS call centre today is unacceptable.
Please escalate this to the highest possible level.
The fact that there is no feedback regarding info sent, and still preventing us from transacting is unacceptable.
The fact that I don't have a personal business banking manager at FNB to assist with issues like this is unacceptable.
The fact that there has been no answer at all at the CRS call centre today is unacceptable.
Please escalate this to the highest possible level.
MF
Mic F's update23 Feb 2024, 14:29
Reviewer Update
Thanks for the feedback - unfortunately our PTY LTD still cannot transact since last weekend. I have spoken to the CRS juristic team a few times this week.
The fact that there is no feedback regarding info sent, and still preventing us from transacting is unacceptable.
The fact that I don't have a personal business banking manager at FNB to assist with issues like this is unacceptable.
The fact that there has been no answer at all at the CRS call centre today is unacceptable.
Please escalate this to the highest possible level.
The fact that there is no feedback regarding info sent, and still preventing us from transacting is unacceptable.
The fact that I don't have a personal business banking manager at FNB to assist with issues like this is unacceptable.
The fact that there has been no answer at all at the CRS call centre today is unacceptable.
Please escalate this to the highest possible level.