JB
Japie B
1 reviews | Active since May 2021
17 Mar 2025, 08:28
Inaudible sound when getting call from call center.
Opened a business account online, but for some reason it could not complete. So got a call from their call center for assistance, but their equipment is of such bad quality, sounds like they are talking on speaker, was unable to get assistance due to not hearing what the agent is trying to say, in the end had to drop the call and have to go into the bank now. Why do you say a person can open an account online but then still require a person to go into the branch, what is the point of doing it online then? Much rather use another bank where I can complete this application online, it is 2025, not 1980 anymore.
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Replies (1)JB
Japie B's updateReviewer Update
17 Mar 2025, 11:53Typical FNB, they are quick to respond but when you send them emails they take forever if they even reply. Why do you give me your email here on top and then do not reply when I person sends an email? Why do I even waste my time with you.
JB
Japie B's update17 Mar 2025, 11:53
Reviewer Update
Typical FNB, they are quick to respond but when you send them emails they take forever if they even reply. Why do you give me your email here on top and then do not reply when I person sends an email? Why do I even waste my time with you.