MH
Mahomed H

1 reviews | Active since Feb 2011

04 Aug 2018, 14:32

Inapropriate deceit

Greetings

Have visited your FNB branch 21 June 2018 and updated all details required also received text below.

FNB:-)Thanks for visiting our FNB Branch. How would you rate the service that the staff member provided? Reply 1.Excellent 2.Average 3.Poor. Std rates apply.

Please check as you keep requesting the same information and not updating your system.

If not train your staff appropriately to ensure you have received all documents you keep requesting documents via email sending me threats. I have comp**** hence text above.

Regards

Hassen

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Aug 2018, 09:06
Official

Good Day Mahomed ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***