1 reviews | Active since May 2016
Inappropriate deceit
<p>Upon viewing my account I went to the FNB branch in Laudium. To print my bank statement and was told that I had to pay and it would come off my account that they were not suppose to charge me for it, as 3 months bank statement is free as only more than 3 months you'll be charged. Its inappropriate deceit and they have debited my account and to date have not reversed these charges.</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 927335
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 927335
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)