ZR
Zainab R

1 reviews | Active since Dec 2018

26 Dec 2018, 08:24

Inappropriate deceipt

Mobile phone not working as the mobile devices defective upon my experience after having received faulty device in less than two months. No after sales services, N.B please note inappropriate deceit hence it leaves me helpless and hopeless as having sold a mobile package from a bank instead of Telecommunications outlet. Dear current and prospective consumers beware when buying mobile packages from a bank that's restricted to services regarding mobile package. Thank you for inconvenience.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Dec 2018, 12:20
Official
Good Day Zainab Ravat,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to our Smart Devices department with *** who will investigate and provide you with feedback.
Kind Regards,
Firdoze Khan
Hello Peter Complaints Team
*** (option one)