ED
Ebrahim D

1 reviews | Active since Feb 2018

20 Feb 2018, 12:02

Inadequate Staffing

The Fnb branch I frequent is always under staffed.The wait in the que seems forever whether it's month end or not.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Feb 2018, 13:05
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***