1 reviews | Active since Oct 2016

22 May 2018, 11:21

Inaccurate debit order

Shocking that a bank cannot debit their own accounts on the day that you request. 2 days before my salary gets deposited. Well done, world class bank...

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 May 2018, 11:55
Official

Good day Jacques Knight,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Private Clients who will investigate the matter and provide feedback.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)