SM
Sashen M
1 reviews | Active since Sept 2019
28 Sept 2019, 12:56
Inaccurate bank/transaction charges (FNB)
My debit card was ****** and several ******* transactions were made on my account. FNB is charging me for the ******* transactions that resulted in a negative balance as well as MY OWN money in the account. In addition to that FNB should not have allowed for overdraft because Easy accounts don't have an overdraft facility.
I don't undertsand why FNB is charging me for my own money and why an overdraft was allowed.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
30 Sept 2019, 08:11Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***
FNB (First National Bank)'s reply30 Sept 2019, 08:11
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***