1 reviews | Active since Nov 2015
in contact unaceptible charge changes
<p>I now have to pay 40 cents per 'easy account' transaction for the suposidly free in contact, as advertised. When i asked for this to be deactivated so that i wasnt paying these new fees, i was not advised that all my accounts would be deactivated. I have since been advised that FNB can do nothing about re activating my other accounts without paying for the easy account in contact. So i either pay for in contact, or deactivate it!</p>
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)