1 reviews | Active since Sept 2016
In-ability to set up online account limits
<p>After various attempts with one-on-one visits to the bank, trying to change the limits online, as well as via the call centre, they still haven't set my daily online limits for my business account.</p> <p> </p> <p>Incompetence First - then a National Bank</p>
Good day Ms. Soysere
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. Soysere
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***