1 reviews | Active since Nov 2018
Improve your systems please
I have my personal and business accounts with FNB I bought municipal electricity on the FNB Banking App and i never received an sms with my electricity voucher. The money has been deducted in my account. This is not on please get back to me so we can sort this out as soon as possible Thank you.
Good day Joas Mehlape
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Service Provider who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Joas Mehlape
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Service Provider who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)