1 reviews | Active since May 2017
improper charges
What a mess on my account, debit orders reversed, account fees and no one is able to go thrrough my account to provide facts. I am really ****ed off to have people trying to call then thumb such when i need facts regarding the account fees and balance. Spoke to Brenda on 09/11/2017 who ended up advising that they will reverse unpaid debit order fees and withdrawal fees as she couldnt work out too how they came up. Till today nothing is done. I need someone who did proper accounting to call and give me facts about my account as from 01 Nov 2017... Really ****ing off and unacceptable!!! You cant play around people's account as every cent counts... I need urgent feedbac****!!
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)