Impressed of his knowledge outside of the Banking System

Wed.7 Feb. 2018 My wife needed to do some banking business with Fnb. As we were at Fountain Mall in Jbay, we decided to pop into the Branch. On our way out, after completing her business, a very smartly dressed gentleman (Pieter - name tag). Asked us if we were ok, or could he be of assistance? I told that we were satisfied, however, I wondered if he was able to inform us of something outside of the regular banking questions. He said he'll try not promising an answer. I asked him where was the nearest Govt.Social Grants Office as I was not of the area. Without hesitation, he gave me explicit directions for Humansdorp. Impressed I asked another outside of regular banking questions. Again referring to a visitor, where do I go to make a Booking for Renewal of my Drivers Licence? Again without hesitation, as if the question was a usual one. He gave me explicit directions. Wow! impressed we stood in awe. Management! This calibre of STAFF is far and very few between. Look after him, and he will do your Company Proud, Management Material.