Impossible tp get hold of anyone, people at the branch couldnt care less

Wanted to move my 3 home bonds and my Business Profile to FNB away from Capitec, did come to Sunninghill branch, people who worked there couldnt care much, told me to open a Business account will take time, go call to Home loans (which i did was waiting for 21 minute on the line with no luck , left call me back earlier with no luck as well, thats why I came to you)Shocking attitude really, doesnt look like they need new clients at all