SB
Sanet B
1 reviews | Active since Jul 2019
03 Jul 2019, 15:18
Impossible to stop a dt order on credit card account?
I have a debit order of microsoft on my credit card but it seems to me that its impossible to stop this order. Ive written a few letters to FNB and received response only after more enquieries. And then FNB wants more information. I ONLY WANT SO STOP THE DEBIT ORDER. Its also impossible to get someone on a telephone for help.
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FNB (First National Bank)'s replyOfficial
03 Jul 2019, 15:49Good day Sanet Breet,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply03 Jul 2019, 15:49
Official
Good day Sanet Breet,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***