JL
Jeremy L
1 reviews | Active since Mar 2009
12 Jun 2019, 13:25
Impossible to speak to an FNB Business call centre agent
I need to desperately check why our business card is blocked. It is almost impossible to get through to the FNB Business phone line. Today I tried 3 times and have so far spent over 40 minutes on hold. One call I spent 17 minutes listening to their phone music telling me how important it is to make life easy for small businesses!
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
12 Jun 2019, 14:13Good day Jeremy,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply12 Jun 2019, 14:13
Official
Good day Jeremy,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***