Impossible to increase your credit card limit

<p>Your process has changed and has become an absolute nightmare to do such a small thing like increase your credit card limit. On Friday I used the app to increase my credit limit, I received an SMS saying product upgrade approved (which is clearly the incorrect notification) then I got my customer agreement via saying it was for my records. Then Monday still no increase so I query it, I get told there is no record of my application and the agent did it again, I was told it would be done within 24 hours after I printed the quote out, signed it and emailed it back. Next day still nothing and when I query it again I get told my details are being updated and it will take 3 to 5 days. Then later on I get an email to say I must log on to FNB to accept my quote. How many different ways must I approve the same quote that you have actually approved. Makes no sense and I am still waiting. I emailed ********** and big shocker, no response to my complaint.</p>