CV
Clive V
1 reviews | Active since Mar 2009
06 May 2015, 09:56
Impossible to get hold of anyone at FNB
It is totally impossible to get hold of anyone at FNB.<br> Either no one answers or the numbers I am given, are constantly engaged or do not work.<br> FNB you claim you have great customer service, REALLY?<br> Perhaps you should actually ask your customers what they think
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Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
06 May 2015, 11:10Hello clivev,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to the relevant department to be investigated.
Your complaint ref number is 678512 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to the relevant department to be investigated.
Your complaint ref number is 678512 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply06 May 2015, 11:10
Official
Hello clivev,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to the relevant department to be investigated.
Your complaint ref number is 678512 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to the relevant department to be investigated.
Your complaint ref number is 678512 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)