Impossible to find/speak to FNB legal department

Item: FNB (First National Bank)
Rating: 1
Author: denys O

FNB took a judgement agains me in 2016. I am trying desperately to found out what this is about but when dealing with this bank, it is im[possible to speak to a person and when you do get through to a person, they give you wrong information - they are obviously not very well trained. PS. I have not been a FNB customer for more than a decade

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

22 May 2018, 12:52

Good Day Denys ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant departmnet to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

FNB (First National Bank)'s reply22 May 2018, 12:52

Official

Good Day Denys ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant departmnet to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

denys O's updateReviewer Update

08 Jun 2018, 13:34

Since this was published my experience with Mariska from FNB has been great. This lady has dealt with my complaint in the most professional and prompt way to see it through to a conclusion. Well done Mariska

denys O's update08 Jun 2018, 13:34

Reviewer Update