JH
Johan H

1 reviews | Active since Jun 2015

20 Jun 2015, 16:40

Impossible to close my account

Dear FNB Blank.- - - <br> <br> I am trying to walk away nicely - just close my account and not say or do anything...<br> <br> It turns out that I have to go back four times to close an account - and then I get threatened with credit reporting - this attitude and opportunistic behaviour - the reasons why I decided to leave on the first place...<br> <br> Please, I ask you nicely, can we just close my account without further ado ... maybe then, in about 100 years, I may consider coming back - if you promise to behave!<br>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Jun 2015, 08:23
Official
Hello Jhart,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 706753.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)