1 reviews | Active since May 2013
Impossible to change online banking details
<p>I have been trying for three weeks to change the way in which I receive my one time password.</p> <p> </p> <p>It has been incredibly frustrating and impossible to do this simple task.</p> <p> </p> <p>I am apalled that they can treat their customers like this.</p>
Good Day,
Thank you for taking the time to bring this to our attention. I would like to apologize for any inconvenience caused.
I have escalated your complaint to a subject matter expert to provide you with assistance and feedback.
I do apologise for any inconvenience caused. Your reference for the above complaint is ***.
Kind Regards
Complaints Resolution
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. I would like to apologize for any inconvenience caused.
I have escalated your complaint to a subject matter expert to provide you with assistance and feedback.
I do apologise for any inconvenience caused. Your reference for the above complaint is ***.
Kind Regards
Complaints Resolution
Naomi Petersen
*** (option one)