AM
Adeline M

1 reviews | Active since Jan 2015

30 Oct 2019, 08:51

I’m switching my bank - Horrible service

Fnb has been unable to reserve 2 unauthorized debit orders from my account since 26 Oct. They telling me to be patient they have had a technical problem since last week

Horrible service and what an inconvenience. Agents telling me there is nothing they can do about it their IT has been working on it but the issue is still unresolved after a week.

I have made 3 calls to the call centre and different agents telling me different stories. Agent name. Khaya Valashiye Call ***/35528

0
Replies (1)
AM
Adeline M's update31 Oct 2019, 08:17
Reviewer Update
6 days later after debit orders over R 2500 went off my account and I still cant reverse them.

An agents called me yesterday after I wrote a review here but the call was unnecessary because she told me the same story that there is noting they can do to help me. Useless