BL
Bruce L

1 reviews | Active since Jun 2018

14 Sept 2018, 14:20

I'm still waiting to hear back from the Courier for Cheque Cards

I am still waiting for news on a card delivery for Mr. B A.

The card number ends 0450. [Zero Four Five Zero].

The courier contacted Mr. B A on Monday 10th but there's been nothing since then.

Please can you advise as to when Mr. B A will receive his card.

Thank you.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Sept 2018, 15:54
Official

Good Day Bruce Lewin ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***