BL
Bruce L

1 reviews | Active since Jun 2018

14 Aug 2018, 09:06

I'm still waiting to hear back from Permissions

I'm still waiting to hear back from Permissions about adding a card to an account.

I emailed on the 10th August and the auto responder said that I would hear back within 24 hours but I've not heard anything yet.

Please can you follow up and let me know if permissions received my email and when they can action it.

Thanks...

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Aug 2018, 09:30
Official

Good Day Bruce Lewin,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***