SM
S'fiso Maphanga
1 reviews | Active since Oct 2015
05 Jul 2019, 13:35
I'm starting to regret Joining FNB
I'm starting to regret FNB as my bank. I'm getting fees for things I don't understand. Last month I got charged an unpaid of R24 for a mistake made by FNB. I check my account I got charged an unpaid of R50 for something I don't know what it is. So can someone tell me what is happening in my account or should I just close it down and move to another bank? Will i be paying FNB for FNB's mistakes all the time? Maybe its time to change.
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Replies (2)
FNB (First National Bank)'s replyOfficial
05 Jul 2019, 14:11Good day S'fiso,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply05 Jul 2019, 14:11
Official
Good day S'fiso,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
SM
S'fiso Maphanga's updateReviewer Update
08 Jul 2019, 11:41Good Morning
Spoke to David Mntambo, great service. Problem solved. And solved for Future occurrences as well. Thank you
Spoke to David Mntambo, great service. Problem solved. And solved for Future occurrences as well. Thank you
SM
S'fiso Maphanga's update08 Jul 2019, 11:41
Reviewer Update
Good Morning
Spoke to David Mntambo, great service. Problem solved. And solved for Future occurrences as well. Thank you
Spoke to David Mntambo, great service. Problem solved. And solved for Future occurrences as well. Thank you