Im soo dissapointed

Item: FNB (First National Bank)
Rating: 1
Author: Ayanda M

Some ppl who handling ***** cases are also ******** FNB must investigate they dnt answer deir cals they talk rude to us as clients i gt her name bt im waiting for her to apologize she was trying to ****e me... Just imagine an FNB employee who handle such cases like ***** she claims to help bt shes acting smarts..... Investigation must be done

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Replies (2)

Ayanda M's updateReviewer Update

21 Jun 2021, 13:55

Thnks for thats... Thnks to the lady who helped me taking her time to assist me wt sending email and make me wait to the branch until i finished all my case. HER name is
BKHANYILE1 @boom street branch in pmb kzn... Thnks very much for her time

Ayanda M's update21 Jun 2021, 13:55

Reviewer Update

FNB (First National Bank)'s replyOfficial

21 Jun 2021, 14:13

Good day Mrs Mchunu,

Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.

Regards,

Hello Peter Complaints Team

FNB (First National Bank)'s reply21 Jun 2021, 14:13

Official