RH
Ruby H

1 reviews | Active since Jan 2015

02 Apr 2015, 15:02

IM SO SORRY!

I WOULD JUST LIKE TO APPOLOGISE TO KIM AT FNB CASCADES PIETERMARITZBURG.<br> LAST WEEK I APP**** FOR A CREDIT CARD. KIM CALLED ME ON WEDNESDAY AND TOLD ME MY CARD HAD ARRIVED :)<br> ALL WENT SO GREAT AND I WAS VERY IMPRESSED WITH THE SERVICE I RECEIVED!<br> KIM WAS AN ABSOLUTE STAR!<br> AFTER KIM HELPED ME, AND I GOT BACK TO THE OFFICE, I RECEIVED AN SMS ASKING ME TO RATE KIM'S SERVICE. I WAS SO SWAMPED IN WORK, THAT I ACCIDENTALLY SEND \1"(POOR)"

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Apr 2015, 08:28
Official
Hello Ruby-Lee,

Thank you for this posting, feedback of this nature is always appreciated.

We are truly glad to hear of the wonderful service you have received from our staff.
***. We will ensure this is passed on to her manager.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)