IM READY TO CHANGE BANKS TODAY!!!!

I am absolutely appauled at the service i receive from FNB. This morning i paid my dstv through the cell phone banking. It said it cannot complete my request at this time, I decided to attempt the transaction again it said the same thing. Little did i know my damn account was debited twice. I made contact with FNB i must wait 10 working days. Why should i be inconvenienced for their *****ed up system, I wamt this sorted today because i am ready to swich banks today!!!!

R. Khan ***