I’m mad, disgruntled and I need your attention FNB

I’m very unhappy, disappointed & very mad. My FNB business account average over half a million montly 4 the past 6month, after building such a profile, today I discovered I can’t get credit or overdraft or any of such cos I’m a risk 3, for a 2012 account, I’m discriminated & excluded against cos of 2012 account - completely disregarding my business that earns FNB revenue, ****ing a thriving, promising small business - Michael & Helen from Menlyn Park branch tried 2 assist, I could see it in their eyes that they desperately wanna help, but Manda, Dannie Froneman (I think they in charge of risk), not only have they been *********** & unprofessional, but they failed to even contact me even once - this are individuals seating on fat pay cheque & trusted to protect the integrity & dignity of this bank. Right now, I can pull my business account & take it elsewhere, that’s easy, but I have history I can’t rewrite or take with elsewhere. I have a business emergency & a PO that needs immediate funding, but who suppose 2 assist me if my bank cant. Even worse, everywhere I go, when they pull my business bank code, it indicates that my business is high risk (Cos of a 2012 account affecting my company too). I need someone, with authority and a will to resolve this to contact me today cos my business is on the line, am about to loose one of my major client because of FNB. I will stop here for now and I hope someone will be sensitive enough to respond with priority