MJ
Mamello J

1 reviews | Active since Dec 2016

30 Aug 2018, 08:45

I’m leaving fnb

Fnb charged me R240 for a R20 and R30 reservation amount.What a **** of a bank. Going to close my account with them asap, last month they did the same and nobody bothered to attend to my issue

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Aug 2018, 09:21
Official

Good Day Mamello Jafta,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

Regards,

Client Experience Team

Email address: ***

Tel number: ***

MJ
Mamello J's update31 Aug 2018, 09:04
Reviewer Update
Another amount went off my account. I called in nobody knew about my complaint.I kept being transferred from department to department no assistance. I’m certainly going to standard bank
MJ
Mamello J's update31 Aug 2018, 09:04
Reviewer Update
****test bank ever