NF
Nobubele F
1 reviews | Active since Jun 2013
27 May 2019, 10:55
I'm done with you FNB!!!!!
I'm going to move my account elsewhere. You have proven that you don't give a damn about my needs and I want the money used for purchasing data and airtime repaid!!!!!!! I don't want your apologies anymore, you don't mean anything you say. Your customer relationship management is sub standard. How dare you make me beg for your response and feedback. Enough if this.
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Replies (2)
FNB (First National Bank)'s replyOfficial
27 May 2019, 11:58Good Day,
We would like to sincerely apologize for all the inconvenience caused.
A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply27 May 2019, 11:58
Official
Good Day,
We would like to sincerely apologize for all the inconvenience caused.
A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
***
NF
Nobubele F's updateReviewer Update
30 May 2019, 13:06I just called cellphone banking and phone put down while talking. Useless!!!!!!!
NF
Nobubele F's update30 May 2019, 13:06
Reviewer Update
I just called cellphone banking and phone put down while talking. Useless!!!!!!!