1 reviews | Active since Sept 2018
I'm done running up after what's mine!!!!
Hi it's been 5 weeks now that I've been struggling 2 get my money. Iv been running up n down 2 capitec n fnb. Was told 2 get a letter by capitec then take it 2 fnb, which I did. Then from fnb I went back 2 capitec n da consultant by capitec phoned in only 2 hear I did get the money out of the fnb atm in Pinehurst mall BUT I DIDNT GET A CENT . So my next step now is 2 go 2 the POLICE STATION N MAKE A CASE AGNAINST FNB 4 ***** ?
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
This matter has to be addressed with Capitec as your account is held with them. I am aware that you used a FNB atm to withdraw funds, therefore your bank has to log a Saswitch enquiry to assist you with this matter.
Once FNB receives the request they will investigate the matter and provide all feedback to Capitec.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
This matter has to be addressed with Capitec as your account is held with them. I am aware that you used a FNB atm to withdraw funds, therefore your bank has to log a Saswitch enquiry to assist you with this matter.
Once FNB receives the request they will investigate the matter and provide all feedback to Capitec.
Regards,
Hello Peter Complaints Team
*** (option one)