I'm disgusted to the max

These people won't refund my money but put Gl lawyers to send me mail , I have been battling PTSD for months not can't even get to the office have put up several reviews regarding 1900 which have been taken from me and they have a connect legal on my account of 400 odd which they are now requesting I have not taken out any legal insurance with them and my money has been taken from me by them several time whereby they refund me only to reopen a loan which I paid and to have my money deducted once again this is pathetic service honestly. Please do not give me calls and give excuses and when emailing me you give me some other reason whereby you stole from me I am unhappy and my family has suffered because of your service . I will only respond to emails.