1 reviews | Active since Mar 2013
Illogical notice period of 90 days
Recently I jointly purchased a new home while letting my existing home.<br> <br> FNB has a clause which indicates that if one purchases a new home and retains this homeloan with FNB, that one is exempt of early bond cancelation fees.<br> <br> The transfer has just gone through and I am now selling my secondary home with this in mind. I could not sell this property earlier as it was bound by a rental contract.<br> <br> Now FNB has arrogantly indicated that a bond cancelation notice period of 90 days needs to be given. I already have a buyer and transfer will take place in +/- 60 days, making me liable for early bond cancelation fees.<br> <br> This is completely unacceptable - How can I not qualify for exemption if I am keeping my new home bonded with FNB?!?!? <br> <br> Must FNB always make everything into a war effort?! Or is it merely lack of interest and consideration for clients?<br> <br>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 683359.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 683359.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
