TL
Thamsanqa L
1 reviews | Active since Jan 2019
25 Mar 2019, 09:27
ILLITERATE or ***********?
I am trying to get my life back on track. 2 years back I took a temporary loan. I could not pay back the loan as I became unemployed. I tried reasoning with you [FNB] and come to a payment plan, however you never wanted to understand.
Typical!!
I just have spent 15m 48s on telephone being sent pillar to post. I am trying to know how much do I owe you. your *********** staff cannot assist.
I am actually going to stop here.
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Replies (1)
FNB (First National Bank)'s replyOfficial
25 Mar 2019, 11:55Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply25 Mar 2019, 11:55
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)