1 reviews | Active since Jun 2014
*******ly witholding my money
On Sunday the 3rd of December 2017 I sold a vehicle and had funds un excess of R25k deposited into my account. Due to a misunderstanding the funds were frozen in my account. I was then referred to FNB ***** department. An employee by the name of llewelyn has made it his personal objective to ensure that I do not gain access to my funds. After following all necessary procedure to gain access to my own cash FNB has still declined to make my money available. I find this absolutely pathetic and am on the verge of opening a ******** case against them. It has now been 4 working days and I have not heard a single word from them. What a pathetic company and what an idiot Llewelyn is.
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)