CO
Christine O

1 reviews | Active since Feb 2018

30 Jun 2018, 14:45

******* money grabbing

******* money grabbing, they took R11500 from my account without my approval or knowledge, so I am closing all my accounts with FNB because this is **********!!! I can’t get hold of anyone to get my money back.

0
Replies (2)
CO
Christine O's update30 Jun 2018, 15:04
Reviewer Update
I’ve spread this all over Facebook, LinkedIn and Twitter. Enjoy your thousands of petrified consumers, I really hope they are shutting themselves, I will never do business with you again.
FNB (First National Bank)
FNB (First National Bank)'s reply02 Jul 2018, 09:28
Official

Good day Christine Ollewagen,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.

I again apologise for any inconvenience caused.

Kind Regards,

Hello Peter Complaints Team

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