AM
Adiv M

1 reviews | Active since Jan 2016

28 Jul 2017, 10:02

******* FNB SPAM

<p>After repeatedly making complaints against FNB sending me spam emails and SMSs, and having both eBucks and FNB itself contact me and assure me that I will never receive another marketing email from them, I continue to receive spam emails from them.</p> <p> </p> <p>Once again, these emails are *******, and violate the Consumer Protection Act. As such, I have made a fourth complain to the National Consumer Commission, and encourage everybody who receives spam from FNB, with no opt-in or opt-out to make their own complaints at thencc.co.za.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Jul 2017, 14:17
Official

Good Day

I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.

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Regards

Complaints Resolution

Daffnie Govender