AM
Adiv M

1 reviews | Active since Jan 2016

13 Jul 2017, 17:31

******* Email Spam

<p>FNB is continously sending spam emails and SMSs in violation of the Consumer Protection Act. At no point did I (or I can only assume, the other million people) sign up knowingly to receive the spam, and most of it does not provide a way to remove yourself from the list. In particular, the marketing seems to focus on the eBucks program.</p> <p> </p> <p>This is *******. I'll take this up with the Consumer Protection Commission.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Jul 2017, 09:18
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)