kS
katlego S

1 reviews | Active since Sept 2014

31 Aug 2018, 08:51

******* debit orders

I called FNB today to reverse debit order that I dont know about mzansi ********** 051008 because it not showing on my app to stop and reverse, also the call center could not help i was advised to call tomorrow, this is not acceptable how can someone debit my account without my concerns

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Aug 2018, 09:16
Official

Good Day katlego mmalake ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to Premier banking to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***