******* debit order for pers loan - SETTLED MARCH

Money is being deducted for a personal loan for which we received confirmation that the personal loan has been settled and the account has been closed.<br> <br> Settlement letter received and settled accordingly.<br> <br> Now 4 months later, another debit order runs for an account that has been closed. We have voice recordings where FNB admits its an error on their side, but refuses to correct it.<br> <br> I have asked the ombudsman to assist as no-one in FNB is willing to asssit.<br> <br> Me and my wife will be closing our Platinum and Private Banking accounts with FNB as its clear they have no problem in *****ing our money.<br> <br> Unfortunately for them, I have it in black and white, confirmed verbally (recorded) and will be taking it further if the Ombudsman also cant assist