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Andile N
1 reviews | Active since Oct 2015
20 Dec 2018, 12:41
******* debit by FNB
I had a credit card account with FNB in the distant past. The debt became prescribed some years back. This morning my cheaque account was debited an amount of 23,000 without my authority.
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Replies (2)
FNB (First National Bank)'s replyOfficial
20 Dec 2018, 15:26Good Day Mr Ngwane,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply20 Dec 2018, 15:26
Official
Good Day Mr Ngwane,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
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Andile N's updateReviewer Update
27 Dec 2018, 15:23Im still awaiting the outcome of your investigation; my money hasnt been returned as yet.
AN
Andile N's update27 Dec 2018, 15:23
Reviewer Update
Im still awaiting the outcome of your investigation; my money hasnt been returned as yet.