******* billing

13 October 2015 I approached FNB Randburg, on Main Avenue. To arrange repayment. I was helped by one of the consultants, she convinced me to re-join the bank as repayment will be cheaper. I opened a privet account with her and arranged repayment of R1200 to R1700, and she said she will send the arrangement to legal department. To my surprise when I deposited cash in to the bank R18000+ was debited in my account this was in December, when I contacted the bank no one wanted to help and sent me from pillar to pillar. Couple of days later R1200+ was debited from my account again. To today I have not had joy on this matter, FNB legal are distancing themselves from this matter, the branch is also distancing themselves saying is a legal matter. I believe I was corned by the bank close to R20k and no one wants to admit the fault. This coming from a bank that is leading in the country is very disturbing as this is theft!!! I am told I won't get my money that's it!