CW
Carl W

1 reviews | Active since Aug 2012

01 Oct 2015, 15:27

******* ACCESS TO MY PRIVATE ACCOUNT

I have had this FNB account for over a year now.<br> When I logged in earlier today I was horrified to find 6 charges to my account totaling R 250.00 for printing statements on my account for the last 6 months.<br> <br> R 250.00 is not much money. But FNB has given my private banking information for the last 6 months to a complete stranger and charged me for it.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Oct 2015, 15:38
Official
Hello ablefable99,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Banking channels who will provide you with feedback.

The reference number is 772517.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)